PMMI has received reports from exhibitors who booked hotel rooms through various third parties and later learned that no reservations were in place. Neither their deposits nor full prepayment were returned.
Additionally, numerous convention bureaus are reporting hundreds of complaints from trade show managers who are receiving similar reports from show participants who booked rooms through a “third party room broker” and ended up at sold-out hotels with no reservations and no recourse for the payment of rooms. These brokers falsely imply they are affiliated with show management and secure deposits and/or full prepayment from exhibiting companies.
The only Official Hotel Reservation Office for all PACK EXPO shows is Expovision. PMMI has no affiliation with any other room brokers. Expovision is the only company that is officially sanctioned and certified by PMMI to book hotel rooms on behalf of its exhibitors and attendees.
If you need assistance, Expovision can be reached by phone at 866-523-0877 or email at [email protected]. Please contact Expovision directly with any concerns.
